We’ll save a lot of time if I have access to everything relevant to our work together. That could include your WordPress site, your hosting account, your domain registrar, and logins for any software whose license codes I need.
I treat your logins like they’re my own. I only use the access I need for your work, I keep your credentials private, and I never share them with anyone. On my side, everything is stored in 1Password, fully encrypted.
WordPress: Create A User For Me
The best way to give me access to your site is to create a new administrator user for me in WordPress, using techservices [at] blogmarketingacademy.com as its email address. WordPress emails me a link to set my own password… so no password ever has to be shared.
Team Member Access
Many services (hosting companies like SiteGround, Cloudways or GoDaddy, plus a lot of software tools) let you add someone as a team member or collaborator. Where that’s possible, set me up that way instead of sending me your own login. I then get in with my own account, which saves us both a bunch of hassle later.
Please use techservices [at] blogmarketingacademy.com as the email address for the invite. Please don’t use another email address.
For domains on GoDaddy, see Sharing Domain Access On GoDaddy.
Sending A Password, When You Have To
If there’s no way around sending a login or password, please post it inside your Basecamp project… not by email. Email isn’t secure, and sensitive details sitting in an inbox are a risk. Please don’t send passwords in a document either.
Even better, use Onetime Secret (it’s free). It turns your password into a private link that only works once. Set it to expire at least 48 hours out so I have time to get to it, then post the link in Basecamp.
Note that sharing through your own password manager (like LastPass) won’t work for me, since I don’t use it.
Two-Factor Authentication
Many services offer two-factor authentication (2FA), which you may be using. It means a login has to be confirmed with an authenticator app, a text message code or an email.
I recommend 2FA… it’s a good habit. But it can get in the way when I need to log into your account, because I then have to wait for you to confirm. In some cases we need to be online at the same time so you can do it before it expires. Team member access (above) usually avoids the problem. If it ever complicates things, we’ll sort it out together.
Login Changes
I store your logins in my password manager for future work. If you ever change a password, please let me know. And if you ever want to make sure I can’t log in anymore, that’s OK. 🙂 They’re your accounts, and you can change a password or remove my access at any time.
Some cases are especially sensitive, like when I need to log into your email or Stripe account. Rest assured, I have zero interest in anything in there aside from whatever I need for our project. Once the need is gone, I encourage you to change the password.